Privacy Policy

Effective Date: 25th August 2026

Full Circle Events & Exhibitions Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share and protect information when you use our website, client or exhibitor portals, digital platforms, products and services, or otherwise interact or communicate with us.

This policy also explains your rights in relation to any personal data we process about you under applicable UK data protection legislation

1. Information We Collect

In the course of providing our services and operating our website, online exhibitor portal and other digital platforms, we may collect and process business-related information which may include personal data where that information identifies or relates to an individual.

This may include:

Business Contact Information: Name, business email address, business telephone number, job title, company name and other professional contact details provided through our website, portals, services or communications with us.
Account and Service Information: Information provided when using our client or exhibitor portals or other services, including account details, project information and information necessary for us to provide our services.
Technical Data: IP address, browser type and version, device type, time zone, browser plug-in types and operating system.
Usage Data: Information about how you use our website, portals and digital services, including pages visited, links clicked and actions taken.
Marketing and Communications Data: Your preferences regarding marketing communications from us and your communication preferences.

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide you with information, products, or services you request from us.
To respond to your inquiries and provide customer support.
To send you marketing communications, provided you have opted in to receive them.
To improve our Site and services based on your feedback and usage data.
To comply with legal obligations, enforce our terms and conditions, and protect our rights and property.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: Where you have actively given us permission to process your personal data for a specific purpose, such as receiving certain marketing communications or allowing us to share your information with PP Graphics Ltd. You may withdraw your consent at any time.
Contractual Necessity: To fulfill any contracts we have with you or to take steps before entering into a contract.
Legitimate Interests: For purposes such as direct marketing, improving our services, and fraud prevention.
Legal Obligation: To comply with legal requirements, including responding to lawful requests for information.

4. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

Service Providers: We may share your data with trusted third-party providers who assist us in operating our Site, conducting our business, or serving you. These providers are contractually obligated to protect your data.
Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
Sister Company – PP Graphics Ltd: Where you have provided your consent, we may share certain personal and account information with our sister company, PP Graphics Ltd, so that they can contact you about relevant products and services that may be of interest to you. We will only share your information for this purpose where you have actively opted in. You can withdraw your consent at any time by contacting us at info@fullcircleeventsltd.co.uk.

5. Data Retention

We retain business information, including any personal data contained within that information, only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and satisfying any legal, regulatory, tax, accounting or reporting requirements.

The length of time we retain information will depend on the nature of the information, our relationship with you, the services being provided and any applicable legal or regulatory requirements.

6. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: You may request access to the personal data we hold about you.
Right to Rectification: You may request corrections to any inaccurate or incomplete data we hold about you.
Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to the processing of your personal data for marketing purposes or based on legitimate interests.
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters. We would appreciate the opportunity to address your concerns first, so please contact us in the first instance.

To exercise any of these rights, please contact us at info@fullcircleeventsltd.co.uk.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyse traffic, remember your preferences, and improve the functionality of the Site. You can control cookie settings through your browser settings.

For more detailed information, please refer to our Cookie Policy.

8. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policy of each website you visit.

10. Children's Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child under the age of 16, we will take steps to delete the information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.