Privacy Policy | Full Circle

Effective Date: 12^th December 2024

Full Circle Events & Exhibitions Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.fullcircleeventsltd.co.uk (the "Site").

Please read this policy carefully to understand how we handle your personal data. By using our Site, you consent to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We collect and process the following types of personal data when you interact with our Site:

Personal Identification Information: Name, email address, phone number, job title, and company details when you fill out forms on our Site or communicate with us.
Technical Data: IP address, browser type and version, device type, time zone, browser plug-in types, and operating system.
Usage Data: Information about how you use our Site, including pages visited, links clicked, and actions taken.
Marketing and Communications Data: Your preferences in receiving marketing communications from us and your communication preferences.

2. How We Use Your Information

We may use the information we collect in the following ways:

To provide you with information, products, or services you request from us.
To respond to your inquiries and provide customer support.
To send you marketing communications, provided you have opted in to receive them.
To improve our Site and services based on your feedback and usage data.
To comply with legal obligations, enforce our terms and conditions, and protect our rights and property.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: When you provide us with personal data, such as subscribing to our newsletter or filling out a contact form.
Contractual Necessity: To fulfill any contracts we have with you or to take steps before entering into a contract.
Legitimate Interests: For purposes such as direct marketing, improving our services, and fraud prevention.
Legal Obligation: To comply with legal requirements, including responding to lawful requests for information.

4. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

Service Providers: We may share your data with trusted third-party providers who assist us in operating our Site, conducting our business, or serving you. These providers are contractually obligated to protect your data.
Legal Compliance: We may disclose your information if required by law or to protect our legal rights.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer required, we will securely dispose of it.

6. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: You may request access to the personal data we hold about you.
Right to Rectification: You may request corrections to any inaccurate or incomplete data we hold about you.
Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to the processing of your personal data for marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us at info@fullcircleeventsltd.co.uk.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyse traffic, remember your preferences, and improve the functionality of the Site. You can control cookie settings through your browser settings.

For more detailed information, please refer to our Cookie Policy.

8. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policy of each website you visit.

10. Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child under the age of 16, we will take steps to delete the information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Full Circle Events & Exhibitions Ltd
Engels House,
Victoria Mills,
Weaste Trading Estate,
Liverpool Street,
Salford,
M5 5HD

Email: info@fullcircleeventsltd.co.uk
Phone: 0161 393 3949

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.